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 Why did you choose to do business with Upstate?
Sales rep (Michele Altieri) and service technicians are excellent. Very professional and well qualified. They are great to work with and always handle requests/problems quickly and efficiently.
Quality of equipment.
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What type of office equipment did you purchase/lease from Upstate?
Kyocera Copiers, fax machines, Neopost folder inserters
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What if any are the differences from a previous vendor versus Upstate?
More customer-service oriented. Michele knows the equipment and knows her customers. She values our account and shows us that by the way she handles our requests.
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Is the service provided for your equipment completed or responded to in a timely manner?
Always!
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Would you continue to maintain a relationship with Upstate when your lease is up or your business is ready to purchase again? If so why?
Yes - because of the performance of all your employees (especially Michele) and the equipment.
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General Comments
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