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 Why did you choose to do business with Upstate?
With my initial call needing information, there was speedy response and prompt evaluation of our needs. Then options were presented for the equipment we needed, and an affordable plan was developed quickly. Sales staff are very helpful and personable. We enjoy the professional relationship for this office and for our members!
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What type of office equipment did you purchase/lease from Upstate?
Neopost IJ60 Mailing System
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What if any are the differences from a previous vendor versus Upstate?
We appreciate the fast response time and attention to our inquiries and situation. UOE is understanding of our time and dollar constraints, and their staff has worked with us in efficient and effective ways to meet our needs.
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Is the service provided for your equipment completed or responded to in a timely manner?
Most certainly!
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Would you continue to maintain a relationship with Upstate when your lease is up or your business is ready to purchase again? If so why?
At this point, I can see no reason not to. We enjoy the friendly, prompt service and timely attention to our needs.
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General Comments
Thank you for working with us over these past few months! We appreciate all your efforts and look forward to many more joint ventures.
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